RealQte

SA
Legal policies and platform terms

Legal Policies

These policies govern the use of RealQte, including account use, document generation, subscriptions, privacy, data protection, international data transfers, cancellation, acceptable use, and legal responsibility.

Last updated: 31 March 2026

Important Notice

RealQte is a software tool only. It is not an accounting firm, financial services provider, tax advisor, bookkeeper, auditor, attorney, or legal advisory service. Users must independently review and verify all figures, taxes, totals, customer information, and document content before relying on or sending any document created through the platform.

1. Terms of Service

RealQte is a software platform that helps users create, store, manage, and send quotes, invoices, customer records, product data, business information, and related operational documents.

By accessing or using RealQte, you agree to these Legal Policies and Terms of Service. If you do not agree, you must not use the platform.

RealQte provides tools and workflow functionality only. RealQte does not provide accounting advice, tax advice, legal advice, financial advice, compliance advice, or any regulated professional service.

All content, calculations, totals, tax amounts, payment information, dates, customer records, invoice logic, quote logic, exports, and business records generated or stored through RealQte are provided on an informational and operational basis only and may contain inaccuracies, omissions, or user-input errors.

You are solely responsible for reviewing, checking, confirming, and approving all data before using, saving, sharing, downloading, printing, or sending any quote, invoice, or business document.

By using RealQte, you agree that:

  • You use the platform entirely at your own risk
  • You will independently verify all figures, taxes, totals, and document details
  • You are solely responsible for your own accounting, tax, legal, and compliance obligations
  • You will not treat RealQte as a substitute for professional advice
  • You are responsible for any documents sent to your customers or third parties
  • You are responsible for all information entered into your account

We may modify, suspend, restrict, remove, improve, or discontinue features at any time, with or without notice, including limiting some features to paid plans.

We may suspend or terminate accounts that misuse the platform, violate these terms, attempt fraud, interfere with service integrity, or create legal, technical, commercial, or reputational risk for RealQte or third parties.

2. Acceptable Use and User Responsibilities

You may use RealQte only for lawful, legitimate business or administrative purposes.

You may not use RealQte to:

  • Create false, misleading, fraudulent, or deceptive business records
  • Impersonate another person, entity, or business
  • Issue unlawful invoices, tax records, or deceptive quotes
  • Upload or process data you do not have the right to use
  • Attempt unauthorized access to systems, accounts, or data
  • Interfere with platform security, availability, or integrity
  • Use the service in any way that violates applicable law or third-party rights

You are responsible for keeping your login credentials secure and for all activity that takes place under your account.

You are also responsible for ensuring that any customer, client, employee, vendor, or third-party information entered into RealQte is collected, processed, stored, and used lawfully.

3. Privacy Policy

RealQte collects and stores information needed to provide the service, including account information, business profile details, customer records, quotes, invoices, product data, usage information, device or browser-related metadata, and subscription or payment-related metadata.

This may include business name, owner name, contact details, email addresses, physical or postal addresses, customer names, customer emails, document contents, product and pricing data, billing-related data, and operational metadata necessary for account management, support, fraud prevention, billing, service improvement, analytics, platform administration, and security.

RealQte uses third-party infrastructure and service providers to operate the service, including hosting, authentication, database, storage, analytics, email, and payment processing services.

By using RealQte, you acknowledge that your information may be processed for platform operations, document generation, customer communications initiated by you, subscription management, fraud prevention, service support, analytics, quality improvement, legal compliance, and security.

We do not sell your personal information. We only share data where reasonably necessary to operate the platform, process payments, send requested communications, comply with law, enforce our rights, investigate misuse, or protect the service, our business, or other users.

You are responsible for ensuring that any personal information you upload or process through RealQte is collected and used lawfully and with any required permission, notice, or consent.

You may request account deletion, subject to any lawful retention obligations, fraud-prevention needs, tax or accounting record requirements, billing records, dispute handling requirements, backup cycles, or technical limitations.

4. Data Protection, Lawful Bases and International Transfers

Depending on your location, applicable privacy and data protection laws may include POPIA, GDPR, UK GDPR, and other national or regional data protection frameworks. RealQte aims to process personal information in a manner consistent with applicable legal requirements.

Where required by law, our lawful bases for processing may include: performance of a contract or service requested by you, compliance with legal obligations, our legitimate interests in operating and securing the platform, and your consent where consent is required.

Because RealQte uses cloud-based and third-party service providers, information may be processed, accessed, or stored in countries other than your own, including jurisdictions that may have different data protection laws from your place of residence.

By using RealQte, you acknowledge and agree that such international transfers may occur where reasonably necessary to provide the platform and related services.

Where required, we will take reasonable steps to use providers and safeguards that support lawful international processing and the protection of personal information.

5. Data Subject Rights and Access Requests

Depending on your location and the laws that apply to you, you may have rights in relation to your personal information, including rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent where consent is the legal basis for processing.

These rights are not absolute and may be limited by law, technical feasibility, identity verification requirements, legal retention obligations, fraud prevention, or other legitimate operational needs.

If you wish to exercise such rights, you may contact RealQte using the support contact details provided in these policies.

6. Data Retention and Security

We retain information for as long as reasonably necessary to provide the platform, maintain account continuity, comply with legal, tax, accounting, regulatory, dispute-resolution, fraud-prevention, backup, and security obligations, and protect our legitimate business interests.

RealQte takes reasonable technical and organizational measures intended to protect information against unauthorized access, loss, alteration, misuse, or disclosure. However, no method of electronic transmission, storage, or security is completely secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for using appropriate security practices on your own devices and networks.

7. Subscription, Billing, Cancellation and Refunds

RealQte Pro is offered as a recurring paid subscription. Where applicable, the subscription renews automatically at the end of each billing cycle until cancelled.

By subscribing, you authorize recurring billing through the selected payment provider for the applicable subscription fee, taxes if any, and any other charges expressly disclosed at checkout.

Subscription access remains active until the end of the paid billing period unless suspended earlier for misuse, payment failure, fraud concerns, chargebacks, disputes, or other valid operational or legal reasons.

You may cancel your subscription before the next renewal date to avoid future billing. Cancellation stops future renewals but does not automatically delete your account, remove historical data, or generate a refund for the current paid period.

Unless required by law or expressly stated otherwise, subscription fees already paid for an active billing period are generally non-refundable once that billing period has started.

Duplicate charges, billing errors, or exceptional refund requests may be reviewed on a case-by-case basis, but RealQte is not obligated to issue refunds except where required by law.

If a payment fails, is reversed, is disputed, or is not successfully collected, Pro access may be limited, suspended, or downgraded.

8. Cookies and Platform Technology

RealQte may use cookies, local storage, session storage, and similar technologies necessary for sign-in sessions, security, feature operation, account continuity, preference storage, fraud prevention, analytics, and performance.

Some technologies may be essential to the operation of the platform, while others may be used to improve performance, reliability, and user experience. Where required by applicable law, appropriate notices or consent mechanisms may be used.

If analytics, advertising, tracking, or other non-essential technologies are added later, these policies may be updated and any additional notices or consent mechanisms required by law should be implemented.

By continuing to use RealQte, you acknowledge the use of technologies reasonably necessary to operate and secure the platform, subject to applicable law.

9. Children's Privacy

RealQte is intended for business and administrative use and is not directed to children. You must not use the platform if you are not legally permitted to enter into binding agreements under the laws applicable to you.

We do not knowingly collect personal information from children where such collection would require parental or guardian authorization under applicable law.

10. Disclaimers and Limitation of Liability

RealQte is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we make no warranties, representations, or guarantees of any kind, express or implied, regarding availability, reliability, accuracy, fitness for a particular purpose, merchantability, non-infringement, or that the service will be uninterrupted, secure, or error-free.

We do not guarantee that calculations, tax values, totals, dates, invoice logic, quote logic, recurring billing logic, exported documents, generated PDFs, emails, saved records, backups, or any other output will always be accurate, complete, lawful, available, or suitable for your needs.

You are responsible for reviewing every document and every figure before sharing, sending, downloading, printing, or relying on it.

To the maximum extent permitted by law, RealQte and its owners, operators, developers, employees, contractors, affiliates, licensors, successors, and service providers will not be liable for any direct, indirect, incidental, special, punitive, exemplary, or consequential loss or damage, including loss of profits, loss of revenue, tax liability, penalties, business interruption, lost opportunities, lost data, corruption of data, damage to reputation, or customer disputes arising from or related to use of the platform.

If liability is nevertheless imposed despite these terms, then to the maximum extent permitted by law, the total aggregate liability of RealQte for any claim relating to the service shall not exceed the amount actually paid by you to RealQte for the service during the three months immediately preceding the event giving rise to the claim.

11. Indemnity

You agree to indemnify, defend, and hold harmless RealQte and its owners, operators, developers, employees, contractors, affiliates, successors, and service providers from and against any claims, demands, actions, proceedings, liabilities, losses, damages, penalties, fines, costs, and expenses, including reasonable legal costs, arising out of or related to:

  • Your use of the platform
  • Your reliance on any output generated by the platform
  • Your quotes, invoices, customer records, product records, or business documents
  • Your breach of these Legal Policies or Terms of Service
  • Your violation of law or third-party rights
  • Any dispute between you and your customers, suppliers, employees, contractors, or third parties

12. Suspension, Termination and Changes

We may suspend, limit, or terminate access to RealQte at our discretion where reasonably necessary for security, platform integrity, legal compliance, fraud prevention, suspected misuse, non-payment, or serious breach of these terms.

We may update these Legal Policies and Terms of Service from time to time. Continued use of the platform after updated terms are published means you accept the revised terms, subject to any rights you may have under applicable law.

It is your responsibility to review these policies periodically for updates.

13. Governing Law and Disputes

To the extent permitted by applicable law, these policies and any dispute or claim arising out of or in connection with RealQte shall be governed by the laws chosen by RealQte as stated in its applicable business or contractual documentation, unless mandatory local consumer or data protection laws require otherwise.

Where applicable law grants you rights that cannot be excluded or limited by contract, those rights remain unaffected by these policies.

14. Contact

If you need help with billing, privacy, subscriptions, cancellations, data requests, or account issues, you should contact RealQte using the business support contact details made available by the platform.

Support Contact

Support Email: realqte@outlook.com

Business Name: RealQte